Marmi Shoerack Shipping & Returns
ALL SHOERACK ORDERS WILL SHIP VIA STANDARD SHIPPING AT A FLAT RATE OF $7.99 (TO THE CONTINENTAL UNITED STATES)
PLEASE NOTE: STARTING 7/1/2020, ALL ORDERS PLACED ON SHOERACK.MARMISHOES.COM ARE A FINAL SALE AND NON-RETURNABLE. NO EXCHANGES.
Due to store closures, we have temporarily suspended our upgraded and expedited shipping options. All orders will ship via our free standard shipping to the continental United States, and you will receive a tracking number within 2 business days.
SHIPMENTS TO ALASKA, HAWAII & US TERRITORIES
- Shipments to Alaska, Hawaii and U.S. territories are charged a flat rate
of $20. Please allow 10+ days for delivery.
- Expedited shipping to Hawaii, Alaska and U.S. territories is available for $50.
Please allow 2-5 days for delivery. Saturday delivery included.
Most orders ship via Fedex within 3 business days. We make every effort to ship your entire order together.
We currently charge sales tax to the following states: Alabama, Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas and Virginia.
Any shipping promotions only apply to orders to the continental United States.
RETURNS & EXCHANGES
PLEASE NOTE: OUR MARMI RETAIL STORES CANNOT ACCEPT EXCHANGES OR RETURNS FOR ORDERS PLACED ON SHOERACK.MARMISHOES.COM
We will gladly offer a refund or exchange your items if they are returned within 30 days of purchase in an unworn, original condition.
All online and catalog orders will come with a pre-paid return label in the box. To return, place the pre-paid label on the outside
of the shipping box and drop off at any FEDEX ground location.
All returns incur a $7.50 charge when the pre-paid label is used, this charge will be deducted from your refund when we receive
your return. Exchanges are always free.
If you receive your order in separate packages, you can still send back all your items in one box, using just the one pre-paid label
If you prefer, you can also purchase your own return label using your preferred shipping method.
Returns should be sent to:
Marmi - Returns
1705 Larkin Williams Road
Fenton, MO 63026
* Please note that when returning orders using your own shipping label, we require a copy of your
receipt or order confirmation to be included in the box as we need your contact information to process
your return. All return shipping costs must be paid by the customer when not using our pre-paid return labels.
Orders marked FINAL SALE are not eligible for exchanges/returns.